Last updated: August 12, 2021
To our Normac Clients and Partners,
RE: COVID-19 Response Update
As Canadian provinces have progressed to the next step in their phased approaches to mitigate the impacts of COVID-19 per the applicable provincial health orders, Normac continues to take a measured response in ensuring the safety of our team and our clients.
We continue to take extra safety precautions, maintain physical distancing measures, and remain focussed on three things:
1. Ensuring the safety of our employees and clients
2. Continuing to provide exceptional service to our clients
3. Supporting local efforts to limit the spread and impact of COVID-19
Effective August 1, 2021, Normac will resume full interior site inspections for all properties in your province.
Read more about Normac site inspections here.
The requirement for Personal Protective Equipment (PPE) during a site inspection is pursuant to current provincial health direction in your region at the time of inspection. For residential interior in-suite inspections, our appraisers will continue to wear masks. If site contacts accompany or interact with an appraiser during an interior in-suite inspection, they are asked to maintain a two-meter physical distance from our appraisers and wear a non-medical mask or facial covering at all times. If you prefer NOT to have an interior in-suite site inspection completed, please advise us immediately.
Normac has developed a comprehensive Communicable Disease Plan and COVID-19 Health & Safety Plan as required by provincial health authorities, which provide clear guidance on adjusted working practices and preventative measures to mitigate the risks posed by COVID-19 and/or other communicable diseases that may circulate in a workplace.
Appraisers and Property Information Collectors will exercise the utmost caution and follow all hygiene protocols when on-site. As per the provincial health direction, Normac team members are well-versed and supported in the following areas:
- Physical distancing measures
- Use of Personal Protective Equipment
- Enhanced cleaning, sanitization, & disinfection measures
We remain committed to serving our clients to the highest standards and prioritizing your health and safety at all times. Thank you for your understanding and your continued trust in Normac.
Stay safe and keep healthy.